Expert Third-Party Oracle Support in Canada
If your organization relies on Oracle software, you know it is mission-critical. However, many Canadian enterprises are feeling the strain of rising support fees, rigid contracts, and slow response times. DSP-Eclipsys provides a premier third-party Oracle support alternative that delivers expert-led solutions with greater flexibility and significantly lower costs than direct manufacturer support.
Independent Oracle Support Tailored to Your Business
Our independent Oracle support services empower businesses to reclaim their IT budgets. We help organizations cut support costs by up to 50%, avoid forced upgrades and receive personalized, responsive service from veteran Oracle experts.
By choosing an independent strategy, you gain:
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Lower Total Cost of Ownership: Redirect savings into high-growth digital transformation.
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Extended Life Cycles: Keep your stable, existing versions without the pressure of unnecessary reimplementations.
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Guaranteed Compliance: Maintain a robust security posture while meeting North American data sovereignty requirements.
Strategic Financial Runway for Innovation
The savings generated by third-party support create a strategic financial runway. Instead of Oracle being a continuous cost center, DSP-Eclipsys helps you transform your database investment into a stable foundation. This capital can then be reinvested into the forward-looking initiatives like AI, cloud-enablement and modern app dev, that define market leaders.
Get in Touch
Speak to one of our Managed Services specialists today.
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Proactive Oracle Database Management & Monitoring
While many organizations use similar stacks, no two support requirements are identical. Our service is built on a DBA-developed monitoring suite that ensures lightning-fast reactions to potential incidents. Whether you require a fixed-price or variable model, we tailor our SLAs to fit your specific operational needs.
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24/7/365 Performance Monitoring: Real-time alerting to prevent downtime.
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Proactive Performance Tuning: Ensuring your database runs at peak efficiency.
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Security & Patching: Automated patching and rigorous security auditing.
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Cloud & Hybrid Readiness: Support for Hosting, Disaster Recovery (DR), and Cloud-enablement.
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Monthly Health Checks: Regular site reviews to identify and mitigate high-risk items.
Frequently Asked Questions
Will I really see an immediate ROI?
Absolutely. Many organizations realize a return on investment right away—either through reduced labor costs by outsourcing database management to us instead of maintaining an in-house DBA team, or through performance gains and cost savings from a fully optimized database environment.
On average, organizations that adopt a managed database service can reduce costs by around 40%. In some cases, we’ve helped clients cut costs by as much as 70%, delivering substantial long-term value from day one.
How do you guarantee high levels of service?
Our SLAs don't just focus on break/fix. Talk to us about our proactive analytics and meaningful visual metrics which demonstrate the difference we are making over time.
Legacy support is one thing, but how do you cope with supporting Oracle databases in cloud environments?
Our support systems are platform agnostic. In our opinion, delivering a successful support service comes down to a well-planned service take-on; we spend more time than most in getting things right from the start.
What is the difference between managed database services and traditional database consulting?
The key difference between managed database services and traditional database consulting lies in scope and continuity. Managed database services provide ongoing, proactive management, monitoring and optimization of your databases; ensuring 24/7 performance, security and uptime. In contrast, traditional database consulting is typically project-based, focusing on one-time activities like migrations, upgrades or troubleshooting. Managed services act as an extension of your IT team with continuous support, while consulting engagements deliver short-term expertise for specific database challenges.
