Optimize Performance and Reduce Costs with Expert Oracle Support
At DSP-Eclipsys, we provide the deep technical knowledge, expert assistance, and proactive tools necessary to manage your Oracle environment with total confidence. From comprehensive documentation to our rapid-response support channels, we deliver the solutions that keep your mission-critical data moving.
Focused, Credible, and Reliable Oracle Managed Services
Oracle Database support has been the core of the DSP-Eclipsys DNA for over 25 years. Whether you require specialized third-party support, on-site consulting, or remote management across cloud, on-premise or hybrid environments, we provide a tailored solution that fits your operational needs.
Since our inception, we have maintained a track record of continued success as a top-tier Oracle Partner. We have carved out a North American niche in migrating, upgrading, and supporting complex database environments, tasks we have perfected over decades of hands-on experience.
As a leading Oracle Partner, we are recognized within the industry as one of the premier Oracle database support and consultancy firms in North America. Your database is our priority. We are constantly evolving our resources to ensure you have the expertise you need to maintain a secure, optimized and high-performing environment 24/7.
Get in Touch
Speak to one of our Managed Services specialists today.
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Database Focus
SLA Performance YTD
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Key Features of DSP-Eclipsys Oracle Support
Preventative Analytics & Predictive Insights
We believe prevention is better than a cure. Our Oracle support services utilize predictive analytics to provide immediate insights into your system's health. We don't operate in a vacuum; we act as an extended arm of your IT department to ensure your Oracle workloads are running at peak efficiency.
Collaborative Partnership
We work seamlessly with your in-house consultants and external application providers. During service onboarding, we take the time to map out your key dependencies, ensuring our communication and support protocols are perfectly aligned with your business workflow. DSP-Eclipsys aims to be your partner at every step.
North American Oracle Specialists
Oracle’s core technology is in our DNA. While our certifications are extensive, our true value lies in our history with Oracle technology. With a full range of Oracle Specializations and a deep portfolio of success stories across all major North American vertical markets, we pride ourselves on the caliber of the business we’ve built.
24/7/365 "Always-On" Service
We work around the clock so your team doesn't have to. Our expert DBAs utilize cutting-edge service management tools to identify and resolve Severity 1 issues immediately, ensuring that critical overnight processes and global operations are never interrupted. Have a complate peace of mind.
Frequently Asked Questions
Will I really see an immediate ROI?
Absolutely. Many organizations realize a return on investment right away—either through reduced labor costs by outsourcing database management to us instead of maintaining an in-house DBA team, or through performance gains and cost savings from a fully optimized database environment.
On average, organizations that adopt a managed database service can reduce costs by around 40%. In some cases, we’ve helped clients cut costs by as much as 70%, delivering substantial long-term value from day one.
How do you guarantee high levels of service?
Our SLAs don't just focus on break/fix. Talk to us about our proactive analytics and meaningful visual metrics which demonstrate the difference we are making over time.
Legacy support is one thing, but how do you cope with supporting Oracle databases in cloud environments?
Our support systems are platform agnostic. In our opinion, delivering a successful support service comes down to a well-planned service take-on; we spend more time than most in getting things right from the start.
What is the difference between managed database services and traditional database consulting?
The key difference between managed database services and traditional database consulting lies in scope and continuity. Managed database services provide ongoing, proactive management, monitoring and optimization of your databases; ensuring 24/7 performance, security and uptime. In contrast, traditional database consulting is typically project-based, focusing on one-time activities like migrations, upgrades or troubleshooting. Managed services act as an extension of your IT team with continuous support, while consulting engagements deliver short-term expertise for specific database challenges.
