Application Managed Services: Aligning Technology with Business Strategy
Your enterprise applications should drive innovation, not drain internal resources. DSP-Eclipsys acts as your strategic partner to ensure mission-critical applications deliver maximum value, with performance, security, and scalability built into every layer.
Align Critical Applications with Your Corporate Objectives
Effective application management is about more than just "keeping the lights on"; it’s about delivering measurable business impact. The DSP-Eclipsys HEROS framework positions us as your long-term strategic partner, ensuring your applications are continuously optimized to support your high-level objectives.
Through our proprietary HEROS framework, we provide up to 24/7 monitoring, proactive optimization and continuous modernization. We empower your organization to innovate faster, mitigate risk, and stay ahead of market shifts, allowing your internal teams to focus on strategic growth rather than routine maintenance.
HEROS goes beyond standard day-to-day monitoring to include:
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Proactive Performance Tuning: Eliminating bottlenecks before they impact your users.
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Continuous Modernization: Ensuring your legacy systems are cloud-ready and future-proof.
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Strategic Optimization: Aligning your software stack with your evolving business needs.
Get in Touch
Speak to one of our Managed Services specialists today.
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Learn more about our HEROS Framework
Database Focus
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Frequently Asked Questions
Will I really see an immediate ROI?
Absolutely. Many organizations realize a return on investment right away—either through reduced labor costs by outsourcing database management to us instead of maintaining an in-house DBA team, or through performance gains and cost savings from a fully optimized database environment.
On average, organizations that adopt a managed database service can reduce costs by around 40%. In some cases, we’ve helped clients cut costs by as much as 70%, delivering substantial long-term value from day one.
How do you guarantee high levels of service?
Our SLAs don't just focus on break/fix. Talk to us about our proactive analytics and meaningful visual metrics which demonstrate the difference we are making over time.
Legacy support is one thing, but how do you cope with supporting Oracle databases in cloud environments?
Our support systems are platform agnostic. In our opinion, delivering a successful support service comes down to a well-planned service take-on; we spend more time than most in getting things right from the start.
What is the difference between managed database services and traditional database consulting?
The key difference between managed database services and traditional database consulting lies in scope and continuity. Managed database services provide ongoing, proactive management, monitoring and optimization of your databases; ensuring 24/7 performance, security and uptime. In contrast, traditional database consulting is typically project-based, focusing on one-time activities like migrations, upgrades or troubleshooting. Managed services act as an extension of your IT team with continuous support, while consulting engagements deliver short-term expertise for specific database challenges.
